Return for personal reasons
As stipulated in European Regulation SI No. 484/2013 concerning consumer information, cancellation and other rights of distance contracts, you have the right to return the purchased item within a period of 14 days from the date of the reception of the order. No reason for the return is needed. The return shipping has to be done in the same way as the purchased item arrived and is at the expense of the buyer. The product has to be in original, undamaged condition. After this period of 14 days, all sales are final.
Return of a item broken or damaged during delivery
Let me know at email@example.com as soon as your package arrives and no later than 14 days from the date of the reception of the order. We'll make arrangements for pick-up and replacement. Costs in this case are at Quiet Company's expense.